Culture · France
Eiffel Tower Chief to Resign Over Exclusion of Female Staff
Patrick Branco Ruivo will step down as head of the company running the Eiffel Tower after an internal inquiry found operational failures led to female employees being removed during a Hindu delegation's visit in September.
The Eiffel Tower's operating chief will resign after an inquiry found planning failures caused female staff to be sidelined during a Hindu delegation's visit.
- Patrick Branco Ruivo to step down as Sete chief by year's end
- Female staff removed, replaced by men during 5 September BAPS visit
- Staff walked out in protest; unions called instructions unacceptable
- Paris officials ordered probes; BAPS apologised for the incident
What's new
- Sete announced director general Patrick Branco Ruivo will step down at year's end
- Internal probe found 'operational flaws and shortcomings' behind the removal of women staff
- Paris mayor's office ordered two separate investigations into the incident
- BAPS, the Hindu organisation whose visit prompted the removals, issued an apology
On 29 September, the firm that manages the Eiffel Tower announced that director general Patrick Branco Ruivo would step down before year's end, following an internal review that traced the sidelining of female employees during a Hindu delegation's Paris visit to failures in how the event was handled.124
The incident
Female employees were excluded from contact with a delegation from the Bochasanwasi Akshar Purushottam Swaminarayan Sanstha (BAPS), a worldwide Hindu religious and civic organisation, during a visit to the tower. Sources said workers were instructed to avoid certain zones, with several pulled from their duties and substituted by male colleagues, while directions were also issued for women—including those employed by outside contractors—to stay out of sight.254
The Eiffel Tower Operating Company, known as Sete, said its investigation uncovered problems in the planning of the visit, which took place on 5 September, that led to the exclusion of female staff. Sete acknowledged that a request from the delegation to limit interactions with women should not have been accepted.128
Eiffel Tower employees staged a walkout in protest. A union official described the situation as resulting from "unacceptable management instructions," and staff said in a statement that they were subjected to "workplace policies that have led to female employees being sidelined, replaced and rendered invisible because of their sex," calling this "deeply contrary to the values of equality and nondiscrimination."231
Response and resignation
Emmanuel Gregoire, the Socialist mayor overseeing the file, ordered two separate probes into the affair, while Ariel Weil, chair of Sete, called for gender equality measures and training programmes to be introduced at the company. A person close to Gregoire said it was "imperative to prepare for the leadership transition under the best possible conditions and to fully learn from the situation so that such unacceptable incidents cannot happen again."268
Weil said the coming months would allow the company "to prepare for the leadership transition under the best possible conditions." Branco Ruivo, who has led Sete since being appointed director general in November 2018, will remain in post until the end of the year, according to the company.2841
BAPS issued an apology, offering "sincere apologies to anyone who may have been hurt or inconvenienced by this situation." The organisation also said that "to the best of our knowledge, at no point was anyone prevented from accessing the Eiffel Tower," and noted that, because of the size of its delegation, the visit had been arranged jointly with the Eiffel Tower team.217
Context
The BAPS group's presence near Paris coincided with the opening of its inaugural large-scale traditional stone temple on French soil, located in Bussy-Saint-Georges to the east of the city. BAPS is part of the Swaminarayan movement within Hinduism and has ties to Indian Prime Minister Narendra Modi. According to the Guardian, the group's spiritual leader, Mahant Swami Maharaj, observes vows that forbid contact with women, a claim reported by that outlet alone.2631
The Eiffel Tower, owned by the City of Paris, draws nearly seven million visitors a year. It was previously shut for six days in February 2024 when employees went on strike over maintenance concerns and pay, according to the Independent.253
Why it matters
The episode has touched on questions of gender equality and secular values that France presents as core to its national identity, prompting cross-party political criticism. For a landmark that hosts nearly seven million visitors a year and stands as a symbol of the country, the dispute over how it accommodates visiting delegations carries wider resonance for workplace practices at prominent public institutions in Europe.25
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